Customer experience may be one of the most important elements to the success of businesses today. Customer expectations are at an all-time high and delivering a bad customer experience can drive customers away. Whether they are surfing a website, registering as a new customer or signing on to interact with services or applications, customers expect a smooth and simple experience. This may seem like an easy thing to do, but when you consider the number of interactions, systems and complexity that comes with legacy systems this is not an easy task.
Building on top of SecZetta’s NE Profile and NE Access suite of products is a robust solution to the challenges of creating and managing customer identities to achieve a seamless customer experience. Customers interact with brands several ways — social, mobile, in-store and online. In fact, sometimes they expect to be able to interact with a brand across multiple channels at the same time. We help businesses achieve the desired customer experience, while maintaining and delivering secure access.
A clean, modern design results in an intuitive interface that requires little or no training for marketing, ecommerce or system owners.
Centralize and maintain all customer identities from any number of identity stores. Create a master identity for all customers to achieve a 360-degree view of all data and relationships.
Simply control and deliver access to customers on any device and any channel. No matter how they interact with your brand, granting access needs to be seamless to the end customer.
Customers want and expect the ability to control preferences for how their data is shared. Unlike in the enterprise space, customers want full control over how their information is used and shared. The ability to give customers control is crucial in successfully deploying customer identity.
We provide a wide variety of authentication options including social login options. Users can login once and access any number of applications, simplifying the customer experience and deployment of new technologies and applications.
Maintain a central repository of all customer data. Consolidate or replace existing identity stores to get a 360-degree view of all customers.
We provide a wide variety of authentication options including social login. Users can login once and access any number of applications on any channel, enhancing the customer experience.
Deploy new apps and services quickly to customers, further enhancing brand experience.
Deliver secure access to all applications on any customer device including internal applications, mobile applications and third party apps and services.